‘Quick replies’ and ‘Welcome Greeting’ are two such tools that need mention here.
These tools make conversation an easygoing affair. You May Also Like : Mobile Search Surpasses Desktop Search By Over 50% : Google Messaging Toolsīesides a free customer-business interaction platform, WhatsApp business comes packed with a slew of innovative messaging tools as well. Customers always trust a verified business with a blue tick as it looks more authentic. Most of the verified businesses on the platform are those having a detailed business profile with all the required details available. Likewise, it enables customers to get acquainted of a business, its whereabouts and its offerings. Business profiles help businesses to include additional business information such as the email or the store address, website or any additional description of the business in their profile. Business ProfilesĪvailability of business profiles distinguishes WhatsApp business from WhatsApp. Hence, initiating professional customer communication on the platform is an easy going affair. The platform doesn’t charge any registration and setup fee. Unlike SMS platforms where you have to pay for each message sent, WhatsApp business doesn’t charge a penny for communication. Once installed activated, you can list your business and start interacting with the customers without any fee. The business app is free to install and use like WhatsApp. Let’s look into some of the major features of the business app. WhatsApp Business is both similar to and different from WhatsApp in many aspects.
Unlike the standard app, a business and a customer both should WhatsApp business have installed on their respective mobile phones. Using the platform, businesses can provide their potential and subscribed customer updates, information and customer support via WhatsApp on the go. It was purely introduced to give customers and businesses a platform to interact and engage. What is WhatsApp for Business?Īs the name implies, WhatsApp Business is an app meant for budding businesses. Currently the WhatsApp business app is available for downloaded and is being widely used by prominent businesses in India and abroad. After soaring customer requests, Facebook owned messaging app WhatsApp launched a separate business app designed exclusively for businesses.
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